COVID UPDATE 16.11.21
from 16.11.21 the 2G rules apply throughout Bavaria. Please inform yourself under the point "Arrival regulations". Furthermore, the FFP2 mask obligation applies.

Covid information

WE FOR YOUR SAFETY

Dear guests,

Unfortunately, the pandemic situation continues to bring special circumstances. Therefore, we would like to ask for your understanding in advance, if there are longer waiting times than usual during your stay or restrictions due to hygiene measures. We do our best every day to ensure that you have a pleasant and safe stay in our hospital. We wish you a relaxing time and are always available to answer your questions. Thank you!

RULES AND MEASURES

ARRIVAL REGULATIONS

From 16.11.21, the 2G regulation applies throughout Bavaria. This means you can only arrive under the presentation of one of the following 2 criteria: 

VACCINATION CERTIFICATE 
Proof of a valid vaccination card or COV passport. 

CONFIRMATION OF RECOVERY 
Proof of corona disease not more than 6 months ago,

EXCEPTION CHILDREN:
Children under 12 and students are exempt. Schoolchildren need a student ID card as proof. 

Information on the nearest testing station can be found under "Corona testing station".

Translated with www.DeepL.com/Translator (free version)

Information about the nearest testing station can be found under "Corona testing station". 

Translated with www.DeepL.com/Translator (free version)


Informationen zur nächstgelegene Teststation finden Sie weiterfführend unter "Corona-Teststation". 

CORONA TESTING STATION

Unfortunately, we are not able to perform Coronatests at the hotel. If you do not have a test with you when you arrive, you can get tested at the nearest test center. 

Address:
Blue House
church square 5
93333 Neustadt on the Danube 

Opening hours: 
Wednesday 13 - 16 o'clock
Friday 14 - 18 o'clock
Saturday 9 - 14 o'clock

Phone number: 09445 205417-0

No registration is necessary.

BUSINESS TRAVELERS

From 16.11.21, the 2G regulation applies throughout Bavaria. This means you can only arrive under the presentation of one of the following 2 criteria: 

VACCINATION CERTIFICATE 
Proof of a valid vaccination card or COV passport. 

CONFIRMATION OF RECOVERY 
Proof of corona disease not more than 6 months ago,

 

DAY GUESTS

Day guests are welcome in our gastronomy as well as in the wellness. 

From 16.11.21 applies bayerneit the 2G rule.

Thank you very much! 

MOUTH PROTECTION AND DISTANCE REGULATION

The following regulations apply to hotel guests with regard to mouth protection and distance regulation: 

In all public areas of the hotel, FFP2 mouth protection is mandatory.
Children under 6 years of age and persons with medical certificates are exempt. 

Furthermore, there is a distance regulation to other guests and hotel staff of 1.5 meters. 

We ask our guests to adhere to the applicable regulations. 

Our welcome

Lodging Rules:

From 16.11.21, the 2G regulation applies throughout Bavaria. This means you can only arrive under the presentation of one of the following 2 criteria: 

  • VACCINATION CERTIFICATE 
    Proof of a valid vaccination card or COV passport. 
  • CONFIRMATION OF RECOVERY 
    Proof of corona disease not more than 6 months ago,
  • EXCEPTION CHILDREN:
    Children under 12 and students are exempt. Schoolchildren need a student ID card as proof. 

 

Minimum distance and mask

Safe due to personal distance and mask:

  • Protective screen at our reception desk, as well as SPA reception desk
  • Distance signs in the whole house
  • Person limits in the elevators 
  • Person limits in The Monarch SPA, as well as indoor and outdoor pools
  • FFP2 mask obligation in all public areas of the house 
  • Children under 6 years of age and mask-exempt persons with a medical certificate are exempt from the mask obligation.

Our employees

Safe together:

  • Our employees are required to implement the applicable Corona measures
  • Our employees wear mouth and nose protection
  • Our employees are required to maintain the minimum distance in force.
  • Our employees are vaccinated, recovered or tested every day.

Gastronomy

Enjoy safely:

  • Minimum distance of 1.50 m between tables
  • Intensive airing before and after service hours
  • Breakfast and dinner in the form of buffets  
  • Strict safety measures, disposable gloves are provided for you 
  • End of gastronomy at 10:00 pm. 

Rooms

Room hygiene:

  • Attention: We ask you not to drink tap water as a pure precaution of the long standstill!
  • Cleaning and disinfection of the room before, during and after the stay.   
  • Ventilation of the room during cleaning 
  • Laundry cleaning with the addition of disinfectant (from Urzinger company)
  • Two-day room cleaning

Disinfection

Safe through disinfection:

  • Disinfection dispensers throughout the building:

    Lobby/entrance
    Restaurant areas
    Corridors
    Restrooms
    Convention Center
    Meeting rooms
    Spa areas

  • Regular disinfection of surfaces
  • Regular disinfection of public areas, as well as rooms during the cleaning process

Fitness and gymnastics

Safe Fitness:

  • Approved personal limits in the fitness room.
  • Disinfection of floors, equipment and surfaces
  • Outdoor fitness offers - Nordic walking and gymnastics on the green field 

Spa and wellness

Relax safely:

  • Permitted limits for persons
  • Minimum distance between couches 
  • We do not use couch rests
  • Spacing regulations in the public showers 
  • No virus transmission due to chlorine addition in the water
  • Disinfection of the floors, couches, as well as massage couches and surfaces
  • Airing before and after treatments in the treatment rooms
  • Possibly not all treatments can be booked

Article offer

The following items are available upon request at the reception:


  - Mouth-nose mask 1,50 €
  - Disinfectant 53ml 3,00 €
  - Notepad & Pencil
  - Ball pen
  - Bottle of Adelholzener mineral water
  - Cotton swab & cotton pad
  - Nail File